![]() We don’t start the clock until we arrive at your home, and we stop the clock once you confirm we’ve moved everything you need us to move. We are an hourly rate mover, however for large moves our local Franchise Owners can give you a flat rate estimate. No, one flat-rate upfront travel fee is charged for each truck required to complete your move. DO I GET CHARGED ANOTHER TRAVEL FEE IF YOU HAVE TO MAKE TWO TRIPS? In the event that all of your items don’t fit on one truck, the crew will either make an additional trip or send out an additional truck. Our trained agents will estimate how many trucks your move will need. WHAT HAPPENS IF ALL OF MY ITEMS DON’T FIT ON ONE TRUCK? Our clean, shiny trucks range from 20′ to a 26′ mover’s box. Your home is safe with us.Įach You Move Me location has different size trucks to serve you. Our goal is to make your move stress-free. If you need full carpet shield we offer that as well for a small fee. We will protect all your hardwood, and tile floors when we get to your home at no extra cost. Our Move Me Specialists really, really care. DO YOU PROTECT MY HARDWOOD FLOORS, CARPET, OR TILE? All items will be covered by storage pads or shrink wrap as they exit your home, and wiped dry as they enter the truck or your new home. ![]() Yes, we move in all “non severe” weather conditions. DO YOU MOVE IN THE RAIN OR SNOW? IF SO, HOW DO YOU PROTECT MY ITEMS? Structural damage if not easily fixed will be subcontracted out through our insurance agent or a settlement will be arranged. We will fix any cosmetic damage to walls, floors, and ceiling. ![]() WHAT HAPPENS IF MY HOME IS DAMAGED DURING THE MOVE? Please know that we have no obligation to honor any damages claim made later than 10 days after completion of the move. All claims damage(s) must be made in writing to You Move Me within 10 days of us completing your move. We do reserve the right to fix any item, or replace any item if it is not able to be fixed. We are federally mandated to pay $.60 per pound for any “damaged” item. WHAT HAPPENS IF MY ITEMS ARE DAMAGED DURING THE MOVE? ![]() We pride ourselves in giving upfront pricing, no surprises. Our flat rate, one time travel fee covers us getting to your move location, and getting back to our office from your drop off location. We also carry shrink wrap if your items need an extra layer of protection. Our You Move Me Specialists will protect your furniture with our heavy duty storage blankets in your home prior to transportation. DO YOU PROTECT MY FURNITURE WHEN YOU MOVE IT? ![]()
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